![]() Recommended Solution: Update SSL certificates. Workaround: Try general workaround mention above. You can go through to know more about it. Recommended Solution: Use SHA2 certificates with Subject Alternative Names (SAN).ĬTX134123 - Receiver for HTML5 - Unable to Launch Apps Using HTTPS URLĬTX217352 - How to Collect Logs in Receiver for Chrome and Receiver for HTML5įrom Chrome OS version 66 onwards the SSL certificate from Symantec is distrusted. Workaround for NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM andĮnable from about:configĬhrome by default requires SHA2 Certificate with Subject Alternative Names (SAN)Īdd the following registry keys at : Software\Policies\Google\Chrome\ĮnableCommonNameFallbackForLocalAnchors – true Session launch fails with CERT_COMMON_NAME_INVALID(-200) error dialog Latest Firefox and Chrome browsers do not support SHA-1 certificate and StoreFront connection fails with error: NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHMĬitrix Receiver for Chrome/HTML5 or Citrix Workspace app for Chrome/HTML5 cannot establish secure connection and session launch will failĬhrome requires Subject Alternative Name for SHA-2 certificate, without SAN (Subject Alternative Name) in the SHA-2 certificate, the connection will fail with error NET::ERR_CERT_COMMON_NAME_INVALID Chrome Remote Desktop allows users to remotely access another computer through Chrome browser. NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM error This is the companion extension for the Chrome Remote Desktop website ( This extension enables you to install, view, and modify the Chrome Remote Desktop native client from the web UI. ![]() Other possible workaround for specific certificate error: Now, open the Citrix Workspace app for Chrome or Citrix Receiver for Chrome and it might allow you to access your StoreFront/VDA. To confirm you want to reset your user data, select Continue. In the section Reset user data, select Reset. Select the three dots at the top right-hand corner to show the menu, then select About. Alternatively, you can try this workaround:Ĭlose the Citrix Workspace app for Chrome / Citrix Receiver for Chrome. To reset user data from the client: Open the Remote Desktop app on your device. Contact your ISP to get a public IPv4 address.Recommended solution: Update the certificates. If you have a double NAT with your ISP, it might prevent you from connecting. ![]() If your ISP (Internet Service Provider) uses DS-Lite, you'll need to switch to Dual Stack or IPV4.Make sure you don't have any DMZ host configured in your router settings. If you are trying to connect to Shadow or another cloud service: You'll need to get your own dedicated router. If you are using a public Wi-Fi from an apartment building or office, those often prevent communication between devices.Make sure you have 'Full cone NAT' or 'Open NAT' enabled in your router settings if such an option exists.Make sure your PC isn't running VPN software.If using McAfee, Norton, or any other anti-virus, try disabling them or adding an exception for Virtual Desktop Streamer.If using Avast or AVG, make sure the Firewall network profile is set to Private instead of Public.Make sure the Windows Firewall isn't blocking all connections ( see here) and restart your computer.Make sure your computer is connected to the same router and is on the same network as your headset (the headset might be on a Guest network for example).If you see a ' Not on same network' warning and are not connecting through the internet remotely:
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